Terms & Conditions

Welcome to Misato. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using this website, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our website

• Misato refers to our company, operating under UAE law and registered in Sharjah, UAE.

• User refers to any visitor or customer who accesses the website or purchases products from Misato.

• Products refer to the uniforms, branded merchandise, and other goods sold on our website.

You must be at least 18 years old to purchase products from our website. By using our website, you confirm that you meet this age requirement.

All content on our website, including text, images, logos, and designs, is the intellectual property of Misato or our licensors. Unauthorized use, reproduction, or distribution of any content is prohibited.

• Misato specializes in selling uniforms and branded merchandise. We strive to provide accurate descriptions and images; however, colors and designs may vary slightly due to screen display differences.

• Product availability is subject to change, and we reserve the right to discontinue or modify products without notice.

• All prices are listed in UAE Dirhams (AED) and are subject to change. Prices at checkout are final.

• Payment is required in full at the time of purchase unless otherwise agreed upon. Accepted payment methods are provided on our website.

• We aim to deliver within the estimated timeframe. However, delays may occur due to unforeseen circumstances. Misato is not liable for any delays caused by third-party couriers.

• Shipping costs are calculated at checkout and are non-refundable unless otherwise specified.

• Misato accepts returns for eligible products within 14 days of delivery, provided they are unused and in original condition. Custom-branded products are not eligible for return unless defective.

• Refunds will be issued in the original payment method after the returned product has been inspected and approved.

• Users are responsible for providing accurate and complete information during the purchase process.

• Users agree not to misuse our website by attempting unauthorized access, disrupting website functionality, or engaging in any unlawful activity.

• Misato is not liable for any indirect, incidental, or consequential damages arising from the use of our website or purchase of our products.

• Our liability is limited to the value of the product purchased, and we do not guarantee uninterrupted access to our website.

• You agree to indemnify, defend, and hold Misato harmless from any claims, damages, losses, or expenses arising from your use of our website or breach of these Terms.

• By using our website, you agree to our [Privacy Policy], which details how we collect, use, and protect your personal information.

• These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or the use of our website will be subject to the exclusive jurisdiction of the courts in Sharjah, UAE.

• Misato reserves the right to modify these Terms at any time. Changes will be effective upon posting on this page, and continued use of our website signifies acceptance of the modified Terms.

• For any questions regarding these Terms, please contact us at info@misatouae.com or via our Contact page.